Rental terms
The whole deal, in plain English. If anything here surprises you, ask before you rent — that is what the terms are for.
The deal
You rent exclusive lead flow for a whole area: every call, voicemail and written enquiry the area’s sites capture goes to you and only you, from the day the area is switched to your business.
Free month
Your first 30 days are free with no card needed. From day 21 we ask for a card so nothing pauses when the month ends.
Weekly rent and the free line
After the free month, the area has one flat weekly rent, plus GST. It only charges for weeks that deliver: any Monday to Sunday week under the area’s free line costs you nothing. The free line is a lead count set per area and shown on the area’s rental page, your portal and every billing email. Reach it, and the flat rent applies for that week, billed the Monday after.
What counts as a genuine lead
An answered call, a voicemail that leaves a message, or a written enquiry — from a real potential customer. We filter before anything counts: website enquiries are screened for spam and marketing solicitations, and every call recording and voicemail is reviewed so telemarketers, job seekers and wrong numbers are excluded automatically. A call that rings out without a message counts as half a lead, because you receive the caller’s number and can ring them back, but nothing about what they wanted can be verified. These are counted separately from the rest on your weekly email, and each one appears in your portal under Missed, no message, so you can check the sum and follow them up. A call from a private or withheld number that leaves no message is not counted at all, because there is no number to ring back. It still appears in your portal, marked Private number, so you can see it happened.
Disputing a lead
If you believe a counted lead was not genuine, dispute it from the lead page in your portal within 14 days. It is reviewed against the call recording or written enquiry; upheld disputes are removed from the count. Where there is no recording or message to review, you get the benefit of the doubt.
Billing
Billed weekly in arrears: each Monday we count last week and charge the card on file only if the week reached its free line. If a payment fails we retry daily; lead delivery pauses until it clears and resumes the moment it does.
Price changes
We may change the weekly rent or the free line with 14 days written notice. Pricing follows what the area actually sends. If you do not want the new rate, cancel before it starts and you pay nothing beyond weeks already delivered at the old rate.
Cancelling
Week to week, no contract, no minimum term, no notice period, no exit fee. Cancel any time by replying to any billing email. Weeks already delivered are billed under the normal rules; nothing else is charged.
What stays and what goes
Every job you won is yours forever: your customers, your relationships, your money. Your lead records, notes and voicemail transcripts stay downloadable from your portal for 30 days after your tenancy ends, and the next operator never sees them. The websites, rankings and the area’s phone number stay with the area.
Your details
We use your contact details to deliver leads and billing emails, and never sell them. Callers’ details are shared with you solely so you can do the job they asked about.
Last updated 28 August 2026. Back to areas